Wildnet Edge provides tailored, end-to-end Salesforce Implementation Services designed to ensure your new CRM is fast, secure, scalable, and perfectly aligned with your business operations. We go beyond basic setup, treating implementation as a strategic initiative to boost efficiency, increase user adoption, and maximize your return on investment (ROI). Our certified consultants and developers ensure your Salesforce instance supports your unique customer journey and operational KPIs from day one.
Our Core Implementation Services
We manage the entire lifecycle of your Salesforce deployment across key clouds:
- Salesforce Cloud Setup: Comprehensive setup and configuration of core Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. This includes defining the right architecture, user roles, data models, and foundational workflows.
- Data Migration & Cleansing: Secure and seamless migration of data from legacy CRMs, spreadsheets, or ERPs. We meticulously deduplicate, map, and validate your data to ensure integrity and accuracy in the new environment.
- Process Automation & Flow Building: Leveraging tools like Lightning Flow, Process Builder, and Apex to automate key workflows such as lead management, case routing, approvals, and reminders.
- Customization & Development: Building custom, advanced functionality using Apex, Lightning Web Components (LWC), and Visualforce to address specific, complex business logic that standard configuration cannot solve.
- UI/UX Optimization: Designing personalized, Lightning-optimized interfaces by team and function to ensure high user adoption and productivity across your organization.
- AppExchange Integration: Rapidly extending functionality by integrating secure, pre-vetted AppExchange solutions and connecting Salesforce with third-party systems like ERPs, CPQ tools, and email marketing platforms via APIs.
Our 6-Step Implementation Methodology
Our proven process is agile, predictable, and focused on maximum business impact:
- Discovery & Requirements: We conduct intensive workshops with stakeholders (Sales, Service, Marketing, Operations) to define goals, map current processes, and capture precise requirements for the customer journey.
- Architecture & Planning: Our architects design a secure, scalable Salesforce environment, selecting the optimal mix of clouds and defining the metadata structure, field dependencies, and automation strategy.
- Configuration & Customization: We configure dashboards, workflows, email templates, security profiles, page layouts, and custom fields to match how your team actually works.
- Integration Setup: We establish critical connections between Salesforce and other enterprise systems using APIs or middleware.
- UAT, QA & Training: Rigorous User Acceptance Testing (UAT) is performed in a sandbox environment. We also provide structured end-user training sessions, documentation, and change management support by role and department.
- Go-Live & Hypercare: We execute a smooth deployment to production, followed by a critical 30-day Hypercare period with 24/7 support to monitor adoption, address immediate feedback, and ensure system performance.
Conclusion: Achieve Business Transformation with Salesforce
Salesforce is a powerful engine for growth, but its success depends entirely on expert implementation. Wildnet Edge, backed by certified architects and industry consultants, ensures your implementation is not just technical, but transformational. We deliver solutions that minimize time-to-value, maximize user adoption, and establish a scalable foundation for long-term growth and future AI integration. Partner with us to unlock the full potential of the Salesforce ecosystem.
Frequently Asked Questions (FAQs)
Q1: How long does a typical Salesforce implementation take?
A: For small to mid-sized setups, implementation typically takes 4–6 weeks. Complex, multi-cloud deployments with extensive custom requirements may span 10–16 weeks. We use agile sprints to show value quickly.
Q2: Can you migrate data from our existing CRM?
A: Yes. We manage the migration of data from various sources, including HubSpot, Dynamics, SAP, Oracle, Zoho, custom CRMs, and spreadsheets. Data cleansing and validation are integral parts of this process.
Q3: What if our existing Salesforce instance isn’t performing well?
A: We offer re-architecture and optimization services. Our consultants can audit your current instance to clean up technical debt, optimize your org structure, and re-design underperforming flows to improve speed and user experience.
Q4: Do you offer user training and change management?
A: Absolutely. Successful implementation requires high adoption. We provide department-specific training, detailed documentation, and hands-on support to ensure your teams feel confident and proficient with the new system.
Q5: Is post-launch support included?
A: Yes. All projects include a dedicated hypercare period immediately following go-live, with options for ongoing managed services, admin-as-a-service, or retainer-based feature development.
