Booking flights and hotels online has never been easier, thanks to platforms like Expedia. But even with automated systems and mobile apps, mistakes can happen—especially with traveler names. Whether it’s a simple typo or a last-minute legal name update, understanding the Expedia name change policy can make all the difference in whether your trip goes smoothly or gets delayed.
Expedia is a widely used travel aggregator that works with thousands of airlines, hotels, and travel providers. Because of this, their name change policy is not one-size-fits-all. It often depends on the terms set by the individual service providers you book with. In this blog, we’ll walk you through what name changes are allowed on Expedia, how to request them, which services are more flexible, and how to avoid issues in the future.
What Is the Expedia Name Change Policy?
Expedia’s name change policy is based on two factors:
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The type of service booked (flight, hotel, car, or cruise)
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The individual policies of the provider (airline, hotel chain, etc.)
Expedia does not directly control how name changes are handled. Instead, it facilitates the request between you and the travel provider. For example, if you book a flight through Expedia, your ticket is governed by the airline’s rules—even if you paid through Expedia.
This means some changes are possible, but only in limited circumstances. And timing matters: the closer you are to your departure, the fewer options you’ll have.
When Are Name Changes Allowed on Expedia?
Expedia typically allows minor name corrections, especially if there’s a small typo or misspelling. However, full name changes or ticket transfers are generally not allowed—especially for airline reservations.
Here are the key types of changes:
1. Minor Spelling Corrections
Allowed in most cases. These include:
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Fixing a misspelled first or last name
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Correcting misplaced letters
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Adding or removing a middle name
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Updating titles like Mr., Ms., or Dr.
Corrections are usually limited to 1–3 characters, depending on the airline or provider. These are typically free if caught early.
2. Legal Name Changes
Expedia can help process name changes due to legal reasons (e.g., marriage, divorce, or court orders). These changes require:
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Legal documents (e.g., marriage certificate, court decree)
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Government-issued ID showing the new name
Approval depends on the travel provider’s policy, not Expedia’s alone.
3. Full Name Replacements or Transfers
Not allowed in most cases. If you want to transfer a booking to someone else by changing the entire name, the only option is usually to cancel and rebook, which may involve:
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Non-refundable fees
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Higher current prices
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Lost promotions or discounts
Expedia Name Change Policy by Travel Service
Each type of booking on Expedia has different name change flexibility. Here’s a breakdown:
Flights
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Minor corrections allowed if airline permits
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Full name changes not allowed
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Passport or ID must match booking exactly
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Fees vary depending on the airline
Hotels
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More flexibility
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You can usually change or add guest names
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Often no documentation required
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Can be done online or by contacting Expedia or the hotel
Car Rentals
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Generally flexible
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Main driver name must match driver’s license
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Additional drivers can be added later
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Some providers allow updates at the rental counter
Cruises and Vacation Packages
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Rules vary widely by cruise line or package provider
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Changes often allowed up to a certain number of days before departure
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May require documentation and incur fees
How to Request a Name Change Through Expedia
If you spot an error in your booking, it’s best to act fast. Here’s how to request a name change or correction:
Step 1: Log Into Your Expedia Account
Visit expedia.com and go to the “Trips” section. Find the booking with the incorrect name.
Step 2: Open Trip Details
Click on “Manage Booking” or “Itinerary” to view options. Most name changes must go through customer service, even if you can view your booking online.
Step 3: Contact Customer Support
Use one of the following methods:
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Call Expedia Customer Support
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Use the live chat feature
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Submit a change request through the Help Center
Have your booking ID, correct name, and any necessary documents ready.
Step 4: Wait for Approval
Expedia will contact the provider and respond with next steps. Processing time can vary from a few hours to several days, especially if the change requires airline or cruise line approval.
Are There Fees for Name Changes?
Fees depend on the service provider. Expedia typically does not charge its own fee for minor name corrections, but the airline, hotel, or cruise line may charge one.
Possible Fees Include:
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Airline correction fees: $50–$200 or more
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Cruise line name changes: $25–$150
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Hotels and car rentals: Often free for name changes
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Vacation packages: Fees vary depending on what’s included
To avoid surprises, always ask the customer support agent to confirm any costs before changes are made.
How Long Do Name Changes Take?
Processing time varies by provider. Some minor corrections may be done instantly by Expedia, especially for hotels and car rentals. Flights and cruises typically take longer, as changes require external approval.
Average processing times:
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Flights: 24 to 72 hours
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Hotels: Within minutes to a few hours
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Cruises: 2 to 5 business days
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Packages: Varies based on components
What Happens If You Don’t Fix a Name Error?
Incorrect names can lead to serious issues:
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Airline boarding denied if the name doesn’t match the ID
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Cruise access refused at port
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Hotel check-in problems if ID doesn’t align
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Car rental denied if the driver’s name is wrong
That’s why it’s critical to review all booking details immediately after confirmation and correct any errors as soon as possible.
Tips to Avoid Name Change Issues
Avoiding name errors in the first place is the best strategy. Use these tips when booking through Expedia:
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Double-check spelling before clicking “confirm”
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Use full legal names as shown on passports or IDs
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Include middle names if required by the airline
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Book early to leave time for corrections if needed
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Review confirmation emails immediately after booking
What to Do If You Can’t Change the Name
In cases where the provider does not allow any name change:
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Check the cancellation policy: Some bookings allow a 24-hour cancellation window for a full refund
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Rebook under the correct name: This is often the only option for flights
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Contact travel insurance: If you purchased coverage, it may offer protection
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Explain your case: Occasionally, exceptions are made for emergencies with proper documentation
Conclusion
The Expedia name change policy allows for minor corrections and legal name updates, but is restrictive when it comes to full name replacements or ticket transfers. Most of the rules are driven by the individual travel provider—airline, hotel, cruise, or car rental—not Expedia itself.
If you discover an error, your best move is to contact Expedia support as soon as possible. While some corrections are quick and free, others may take time, documentation, or come with a fee.
Being aware of the name change policy before booking and reviewing your confirmation carefully afterward can help you avoid unnecessary stress and keep your travel plans on track.