When investing in real estate, especially in fast-developing areas like Dholera Smart City, buyers always look for transparency, reliability and prompt issue resolution. Broghar Realty, a growing real estate developer based in Ahmedabad, has been active in the plotted development sector of Dholera SIR. Like any developer, they have received both positive feedback and a few complaints. In this blog, we will explore common complaints reported by buyers and how Broghar Realty addresses them.
About Broghar Realty
Broghar Realty focuses primarily on plotted developments in Dholera, offering projects like Sky City 1, Sky City 2, and Sky City 3. Their goal is to make land investment affordable and legally transparent for both first-time investors and NRIs. The plots are strategically located near upcoming infrastructures like Dholera International Airport, expressways, and industrial corridors. The company also emphasizes RERA compliance, which assures buyers of legal safety and transparency.
Common Complaints from Buyers
While many buyers have praised Broghar Realty for its cooperative staff and well-planned layouts, some complaints have been observed online on forums, review portals, and social media. Common concerns include:
- Delayed document delivery – Some buyers have mentioned that hard copies of agreements or NA/NOC approvals took longer than expected.
- Possession date clarity – Certain customers were unclear about exact possession timelines.
- RERA information verification – A few buyers reported difficulty in confirming the RERA registration on online portals.
- Customer communication during peak periods – During busy booking seasons, response times from the sales team were slightly delayed.
It’s important to note that these complaints are not uncommon in developing regions where projects depend heavily on government approvals and ongoing infrastructure development.
How Broghar Realty Resolves Issues
Broghar Realty has been proactive in addressing buyer concerns. Some of their approaches include:
- Direct support – They provide a dedicated customer support team reachable via WhatsApp, email and phone for real-time query resolution.
- Transparent updates – Buyers receive regular updates on project progress, RERA registration, and document status.
- Site visits and verification – The company encourages customers to personally visit sites and verify plot demarcations and document authenticity.
- Flexible communication – In case of delays, Broghar Realty informs buyers in advance and provides estimated timelines for resolution.
These measures demonstrate that the company values customer satisfaction and is making efforts to maintain trust.
Final Thoughts
While Broghar Realty, like any developer, faces minor complaints, their resolution strategies and emphasis on transparency make them a credible player in Dholera’s real estate market. Prospective investors should always verify documents, confirm RERA registration, and stay in regular contact with the company for a smooth buying experience.
Investing in Dholera plots with Broghar Realty can be a smart decision, provided buyers follow due diligence. After all, a developer’s credibility is measured not just by promises, but by how effectively they resolve issues for their clients.