Lufthansa Airlines Name Change – Online and Offline Methods

Booking a flight can be exciting, but a simple mistake in your name can cause big travel issues later. Whether it’s a small spelling error or a legal name change, Lufthansa Airlines provides convenient options to correct your name on a booked ticket. The airline allows passengers to make changes both online and offline, ensuring flexibility and compliance with travel requirements.

In this guide, you’ll learn everything about Lufthansa Airlines name change policy, including how to update your name online, through customer service, or at an airport ticket counter.

Lufthansa Airlines Name Change Policy

Before making any updates, it’s important to understand Lufthansa’s name change and correction policy. The airline allows name modifications in certain cases, but restrictions apply to prevent misuse or ticket transfers.

Key Rules:

• Minor corrections are allowed: You can fix small spelling mistakes (usually up to 2–3 characters) without needing to rebook.

• Name transfers are not allowed: Tickets cannot be transferred to another person under a new name.

• Legal name changes: If your name has changed due to marriage, divorce, or legal reasons, you can submit official documents for verification.

• Document verification: Lufthansa may request supporting identification documents before approving the name correction.

Documents Required:

When requesting a name change, keep these documents ready:

• A copy of your passport or government-issued ID

• Marriage certificate (if applicable)

• Court order or affidavit (for legal name changes)

• Original flight booking receipt or e-ticket number

Lufthansa Name Change – Online Methods

Lufthansa makes it easy for passengers to correct their names online. You can use either the official website or the Lufthansa mobile app to complete the process.

1. Through the Lufthansa Website

Follow these steps to make corrections on your ticket:

1. Visit the official Lufthansa website: www.lufthansa.com.

2. Navigate to the “My Bookings” or “Manage Booking” section.

3. Enter your booking reference (PNR) and last name.

4. Select the flight reservation that needs a name correction.

5. Click on “Edit Passenger Details” or “Name Correction.”

6. Update the spelling or make the necessary correction.

7. Upload any required documents (passport, marriage certificate, etc.).

8. Confirm your changes and pay any applicable fees.

Once processed, Lufthansa will send a confirmation email with your updated ticket details.

Tip: Minor corrections are often free if made within 24 hours of booking.

2. Using the Lufthansa Mobile App

For travelers on the go, Lufthansa’s mobile app offers a quick way to update personal details.

1. Open the Lufthansa app on your smartphone.

2. Log in using your Lufthansa account or booking details.

3. Tap on “My Bookings.”

4. Choose the flight that needs correction.

5. Tap “Modify” → “Name Correction.”

6. Upload documents if required and confirm the change.

You’ll receive a push notification or email once the name update is complete.

Lufthansa Name Change – Offline Methods

If you prefer personal assistance or can’t access your booking online, Lufthansa offers offline options as well. These are especially useful for urgent or complex name change cases.

1. Contact Lufthansa Customer Service

Passengers can reach Lufthansa’s customer service team for help with name changes.

• Step 1: Call Lufthansa’s customer service number (varies by country).

• Step 2: Provide your booking reference, last name, and travel dates.

• Step 3: Explain the correction or change required.

• Step 4: Send any requested documents by email.

A Lufthansa representative will guide you through the process and inform you of any applicable charges.

Note: Customer service lines may be busy during peak travel times, so try calling early morning or late evening.

2. Visit a Lufthansa Ticket Office or Airport Counter

For travelers near a Lufthansa ticketing office or at the airport, you can request a name change in person.

Process:

1. Visit the nearest Lufthansa ticket office or airport counter.

2. Bring your passport/ID and original ticket details.

3. Fill out a name correction request form.

4. Present supporting documents if it’s a legal name change.

5. Pay any applicable fees directly at the counter.

This option is ideal for travelers who need last-minute corrections before check-in.

Lufthansa Name Change Fees

Lufthansa’s name change fees depend on the type of correction and ticket fare rules.

Typical Fee Ranges:

• Minor spelling correction: Usually free or €25–€50.

• Legal name change (with documentation): €100–€200 (approximate, varies by route).

• Third-party bookings: Fees may differ if you booked through an online travel agency (OTA).

It’s best to check the fare conditions on your booking confirmation or contact customer support for the exact amount before proceeding.

Pro Tip: Lufthansa often waives small correction fees for tickets purchased directly through their website or mobile app.

Important Notes

• Timing matters: Complete name corrections well before check-in to avoid boarding issues.

• Third-party bookings: If you booked through Expedia, Kayak, or another agency, you may need to contact them directly.

• Miles & More members: Ensure your frequent flyer details match your ticket name to earn points properly.

Tips to Avoid Name Change Issues

1. Double-check spelling before confirming your booking.

2. Use the exact name as it appears on your passport or ID.

3. Book directly through Lufthansa’s website or app to simplify future changes.

4. Keep your documents handy in case verification is required.

5. Avoid using nicknames or initials unless they match your official ID.

Frequently Asked Questions (FAQs)

1. Can I change the name on my Lufthansa ticket after check-in?
No. Once you’ve checked in, Lufthansa doesn’t allow name changes. You must complete all corrections before check-in.

2. How long does a name change take to process?
Online name corrections usually process instantly or within a few hours. Legal changes may take 2–3 business days.

3. Can I transfer my ticket to someone else?
No. Lufthansa’s name change policy strictly prohibits transferring tickets to another person.

4. What if I booked through a travel agent?
You must contact the travel agency where you booked your ticket. They will coordinate the name change with Lufthansa.

5. Will changing my name affect seat or meal selections?
In most cases, no. Your preferences remain attached to your booking record.

Conclusion

Lufthansa Airlines provides flexible options for passengers needing to correct or update their name on flight tickets. Whether you choose to make changes online through the website or app, or offline via customer service or at the airport, the process is simple and secure.

Always remember to verify your travel details before final confirmation and review Lufthansa’s name change policy to avoid unnecessary fees or complications. With proper documentation and timely action, you can ensure a smooth and stress-free travel experience with Lufthansa.