Mobile Order is a web-based tool that works with SAP Customer Checkout to let customers place and pay for orders using their phones. It is designed for places like stadiums, events, and shops to make ordering faster and easier without needing a special app.
How Mobile Order Works
- Customers open a web app on their phone and choose what they want to buy.
- They can see the available items and prices based on their location.
- Payment is made online with options like credit cards, Google Pay, Apple Pay, or Bluecode.
- After payment, customers get a pickup code (also a QR code) to show when collecting their order.
- Staff scan the code to confirm the pickup and deliver the order.
Benefits of Mobile Order
- Customers avoid waiting in lines by ordering from where they sit or stand.
- Different kiosks or stores may have different items; Mobile Order shows what is available nearby.
- Business owners can manage orders, products, and payment methods easily in SAP Customer Checkout Manager.
- Customers get email confirmations and digital receipts for their orders.
Checkout Peak helps businesses set up and use Mobile Order smoothly. This service enables faster service, happier customers, and better management of orders with SAP Customer Checkout’s proven technology.